Bebcare baby monitors are designed to give you the best of both worlds — the convenience of a digital monitor with 94% less emissions. Our patented radio technology reduces wireless transmission to 0 under idle circumstances, and only activates when your baby is crying. This means extra supervision and peace of mind, without the hidden costs to your health.
Estimated Arrival: Between Dec 03 and Dec 14. *ETA to USA Only
Shipping & Returns: Free Shipping $49+. All The Time.
The Bebcare Hear is an ultra-low emission audio monitor for your baby. The Hear includes a unit each for parent and baby, and transmits crystal clear audio up to a distance of 2,000 feet, so you know your child is safe as you attend to chores at the other end of the house.
An optional sensor lets you monitor your child’s breathing at night, with a starry night light and lullabies to put your baby to sleep. The white noise silencer makes sure you’re not kept up by background sounds and rustling through the night. The Bebcare Hear features rechargeable batteries that provide up to 70 hours of standby time on a single charge. A star performer with clear reception and all the essentials to let you know the baby is alright.
NOTICE: This product is in high demand at the moment. It ships in 7 - 14 days. In addition, Bebcare is seeing delays with shipping services due to the global coronavirus outbreak.
Note: Bebcare is not a medical device. Bebcare should not substitute for the care and oversight of an adult or consultation with medical professionals.
Product Return Policies
Bebecare product return policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. A mandatory restocking fee of 25% is deducted to the refund amount for any product returned. The restocking fee applies to product return and product exchange.
Product return is not accepted if customer is using a special discount. This includes seasonal discount including Black Friday Sales, Cyber Monday Sales, Christmas Sales. All sales are final using special seasonal discounts.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please ensure the product is well packaged to avoid shipping damages. Bebcare is not responsible for damages to the product during shipping.
Please note that the Bebcare Mat baby movement sensor mat is NON-RETURNABLE.
Additional non-returnable items:
- Gift cards
- Gift purchases
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Products with obvious signs of use
- Damaged items
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. The customer can send the product back to our designated warehouse with the original packaging. It is the customer's responsibility to ensure the return product is well packaged to avoid shipping damages. We are not responsible for any damages incurred during the return shipping process. The order shipping charge is not refunded. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org .
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and we will provide a return address based on your origination.
To return your product, you should first contact firstname.lastname@example.org to obtain a return authorization email.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Bebcare is not a medical device. Bebcare should not substitute for the care and oversight of an adult or consultation with medical professionals. Bebcare baby monitors are intended for use for healthy babies up to the age of 24 months. The Bebcare breathing mat is not a medical device, and is intended to assist in tracking the well-being of healthy babies. You should always follow pediatrician-recommended safe practices when using the Bebcare products. Bebcare products are not intended to prevent SIDS.
In no event shall Bebcare be liable for any indirect, incidental, special, consequential or punitive damages caused by using the service or any damage or change to the device (including but are not limited to computer devices, hand-held devices, mobile phones or other mobile devices) that you used caused by using the Application.
While we aim to provide you with a highly reliable and readily available service, the Application is not 100 percent reliable or readily available. For a variety of reasons beyond our control, our services may be affected by sporadic interruptions and failures, including WiFi or network instability, cloud service provider maintenance or updates, and hardware device failures. You understand that the service interruption may cause the Application and Bebcare baby monitor to be unreliable or unavailable at any time during the service interruption. We cannot and do not guarantee that you will be notified during any anticipated period or specific period, and you may not be notified.
Limitation of liability. Notwithstanding anything to the contrary and to the fullest extent permissible by law: (a) in no event shall we, nor our directors, employees, agents, partners, suppliers or content providers, be liable under contract, tort, strict liability, negligence or any other legal or equitable theory with respect to the services (I) for any lost profits, data loss, cost of procurement of substitute goods or services, or special, indirect, incidental, punitive, compensatory or consequential damages of any kind whatsoever (however arising), (ii) for any bugs, viruses, trojan horses, or the like (regardless of the source of origination), and (b) in no event shall our liability, nor our directors, employees, agents, partners, suppliers or content providers liability under, or otherwise in connection with, these terms (including the site and the service), exceed the greater of the total amount paid by you (if any) in connection with the applicable service in the three (3) months immediately prior to the event giving rise to such liability or (b) $50.00.
Don’t misuse Bebcare products. Use our products for their intended purpose only. Bebcare products are not medical products. They do not and are not intended to diagnose, cure, treat, alleviate or prevent any disease or health condition or investigate, replace or modify anatomy or any physiological process. They are consumer products intended to promote general well-being. Never use our products to replace good parenting, common sense, or appropriate medical care.
Don’t try to access Bebcare products using a method other than the interface and the instructions that we provide. Use our products only as permitted by law, including applicable export and re-export control laws and regulations. If you use our products improperly, we may stop providing our products to you.
You must be at least 18 years old to use Bebcare products. By agreeing to these Terms and Conditions, you are telling us that: (a) you are at least 18 years old; (b) you have not previously been suspended or removed from use of the products; and (c) your registration and your use of the products complies with the law.
We own and operate the products. This includes the trademarks, copyrights, visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), hardware, products, software, services, and all other elements of the products. Your use of our products does not give you ownership of any intellectual property rights in our products or the content you access. We reserve all rights to the products not granted expressly in these Terms and Conditions.
Baby & Me Nursery operates M-F and is closed Saturday-Sunday.
Shipping up to 7-14business days.
Orders normally are shipped out via UPS, USPS and trucks.
No delivery to Alaska, Guam, Hawaii, Puerto Rico.
No delivery to FPO, APO, and PO Box addresses.
Please contact email@example.com with questions about shipping or order placement/processing.
QUESTIONS & ANSWERSAsk a Question
Can I add a second baby unit to the Bebcare Hear?This is Juliana from the customer success team. Thank you so much for reaching out to Bebcare. I am more than happy to assist you today.Yes, the Bebcare Hear digital audio baby monitor supports up to 2 baby units paired to a single parent unit. This means the parent can listen to two babies in two separate rooms on the parent unit.
BEWARE, BEWARE, BEWARE!!!!!! Bebcare's website claims their main offices are in beautiful Cambridge, Massachusetts; however, Bebcare runs credit cards through a Hong Kong ISL banking system, so my American credit card charged me an additional $5.11 foreign transaction fee to purchase their product. On February 21, 2023, Bebcare service representative Juliana told me that she discussed this issue with her superiors, and Bebcare would reimburse me a one-time charge of $5.11 for the foreign transaction fee. As of 3/6/2023, Bebcare still has not reimbursed me $5.11. I am NOT impressed with this company!!!!!
Here is the email Juliana sent me:
"Tue, Feb 21, 10:30 PM (13 days ago)
Thank you for your email and the additional information about the foreign transaction fee. I have shared the information with the finance team for investigation. The team has confirmed that this is a charge levied by Bank of America, not by us. As mentioned before, we did not charge you this amount. Our other customers are not being levied this foreign transaction fee, which means the fee is dependent on the terms and conditions of the credit card. Nevertheless, we value you as a loyal customer of Bebcare. We will make a one-off exception and provide a special US$5.11 discount on this purchase. This discount is being processed and will show up as a credit back in your account.
I hope this information helps. Please do not hesitate to contact me if you have any questions.
Juliana - Bebcare Team"
Bebcare is not taking ownership of this issue. If they claim they are an American company, then they should NOT be running my credit card through a Hong Kong processor. DO NOT, DO NOT, DO NOT PURCHASE A PRODUCT FROM Bebcare!
Works very well. It's easy to understand the feature and no pairing was needed when we got the package. It works straight out of the box.
I am very happy with this Bebcare Hear monitor.
The monitor works super well for our 3-month old baby boy. We live in a big town house and travel quite a bit, so having a monitor that has good battery life and range is important to us. My best friend recommended this monitor to us when I gave birth to my baby, so I told my husband to get it. The installation was super simple, if you would even call it that. It comes with a bunch of neat accessories and an easy way to mount the baby unit. Sound quality is good too, so I can hear my baby's murmuring when she wakes up.
The mother unit runs for 3 days on a charge. Amazing. I also like that the range covers our entire 2-story house. No issues on both floors. Our nursery is located on the second floor.
We love the safety of this monitor. This is definitely the safest and the best baby monitor we could find. So easy to setup and use!!